Emotional Intelligence Tools for Great Leadership
by
Reldan S. Nadler, Psy.D.
Smashwords Edition
A Division of True North
Leadership, Inc.
1170 Camino Meleno
Santa Barbara, CA 93111
805-683-1066
Fax 805-692-6738
www.truenorthleadership.com
Copyright © 2007-2011 by Reldan S. Nadler, Psy.D.
A Division of True North
Leadership, Inc.
1170 Camino Meleno
Santa Barbara, CA
93111
805-683-1066, Fax 805-692-6738
www.truenorthleadership.com
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by an information storage and retrieval system, without permission in writing from the publisher.
This publication is designed to educate and provide general information regarding the subject matter covered. It is not intended to replace the counsel of other professional advisors. The reader is encouraged to consult with his or her own advisors regarding specific situations. While the author has taken reasonable precautions in the preparation of this book and believes the facts presented within the book are accurate, neither the publisher nor author assumes any responsibility for errors or omissions. The author and publisher specifically disclaim any liability resulting from the use or application of the information contained in this book. The information within this book is not intended to serve as emotional or therapeutic advice related to individual situations.
Publisher’s Cataloging-In-Publication
Nadler, Reldan S., 1951
Leadership keys field guide: emotional intelligence tools for great leadership / by Reldan S. Nadler. — Santa Barbara, CA : Psyccess Press, 2007.
p. ; cm.
ISBN-13: 978-0-9759477-6-0
Includes bibliographical references.
1. Leadership. 2. Emotional
intelligence. 3. Personnel management.
I. Title.
Author Photograph: Juli Hayes
Book Consultant: Ellen Reid
WHAT IS EMOTIONAL INTELLIGENCE?
Micro-Initiatives Create Macro-Impact
Consequences of Not Raising Your EI
#6. Assumption Ladder Applications
#9. Managing Up and Partnering
Leadership Keys is a desk reference of easy-to-use tools, skills, and actions designed to immediately raise your Emotional Intelligence (EI) and create more Star Performers in your organization. People who possess high Emotional Intelligence succeed at work (performing in the top 10 percent), build flourishing careers, cultivate long-lasting relationships, and create a balanced work/home life.
This field guide offers extra information and support to help you use the Keys and get a jump-start on raising your Emotional Intelligence. Get ready to practice and perform these simple tools to turn your leadership and your teams from good to great!
WHAT IS EMOTIONAL INTELLIGENCE?
Emotional Intelligence means exhibiting a good balance of personal and social competencies in the following four distinct areas of behavior and leadership:
1. Self-Awareness—Understanding yourself
2. Self-Management—Managing yourself
3. Social Awareness—Understanding others
4. Relationship Management—Managing others
Below are the 20 competencies presented by the authors Cherniss and Goleman in The Emotionally Intelligent Workplace.1To be a Star Performer, you do not have to excel in every competency inside of each of the four areas. Your goal, instead, is to develop a good balance across the board. Note that the competencies you see in BOLD are featured in the Leadership Keys.
THE 4 AREAS AND 20 COMPETENCIES OF EMOTIONAL INTELLIGENCE
MICRO-INITIATIVES CREATE MACRO-IMPACT
Leadership Keys make it simple to help you understand and review how to raise your Emotional Intelligence. If you take the initiative and only do a few things differently, you will separate yourself from the average pack and propel yourself to star status. Keep the Keys nearby, on your desk or in your briefcase. Use them regularly, one at a time or in combination, as a reference to inspire, inform, and boost your daily performance. Make sure to review your Keys for a few minutes prior to a meeting or leadership initiative and you’ll see how micro-initiatives create macro-impact.